Most frequent questions and answers
King Heating & Air is a Rheem Factory Authorized Dealer. However, we service all brands, makes and models.
Standard fiberglass 1” filters are the best for airflow, efficiency, and system capacity. Using more restrictive pleated filters reduces air volume going through the system – making it harder for your system to heat/cool your home. If you want improved filtration, we recommend a high-capacity media air cleaner designed to work with your system.
The system that heats and cools your house requires regular, seasonal maintenance to perform optimally. Components need to be cleaned, inspected, and replaced over time to ensure the reliability, safety, and efficiency of the system.
Under the standard factory warranty, Rheem covers parts that fail during the warranty period. The warranty does not cover labor after the first year. Some components carry more warranty coverage than others. This is based on the specific model/serial number and installation date of your system. Please call us for detailed information. With a King service plan, you’ll have full coverage of parts and labor on all your system repairs.
Life cycle of an HVAC system depends on many variables: proper installation/sizing, routine maintenance, usage, location, and acts of God (lightning, rain, flood, fire). To ensure you get the most out of your system, get signed up for the King service plan, which will ensure the system is properly cared for.
Yes and no. HVAC systems tend to leak over time due to the normal wear and tear on a system. Leaks can also occur for other reasons. You should not have to regularly add refrigerant to a system, however. If your system is found to be low on refrigerant, a technician can leak check the system to determine the source of the leak. It may be repairable, or it may signal the need to replace a component of your system.
There is no true correct answer to this question. However, using the fan “ON” mode has been shown to increase levels of humidity during the summer. Additionally, air leaks in the duct system may cause additional infiltration while the fan is running.